FAQ

Frequently Asked Questions



What is Deal of the Day?



Each day, Deal of the Day features unbeatable deals on the best stuff to do, see, eat, and buy in your city. By promising businesses a minimum number of customers, we secure discounts you won't find anywhere else.



I like today's Deal of the Day - how do I get it?



Just click the Buy Now button before the offer ends and follow the instructions.



Is Deal of the Day safe?



Deal of the Day is extremely safe, with checkout provided by PayPal, the most trusted way to send money online. If you choose to complete your purchase with a credit card, your credit card number is transmitted by SSL directly to a secure electronic vault. At no time is your credit card information stored on our servers.



Who are you guys?



Deal of the Day was created by UpstateTodayDeals.com, a division of Edwards Group.



Where is Deal of the Day based?



Deal of the Day and UpstateTodayDeals.com are headquartered in Seneca, SC, and offer great Deals across the Upstate.



When will Deal of the Day be in my city?



Hopefully soon - we're growing fast. If you'd like to help us launch Deal of the Day in your city, feel free to contact us.



The fine print says "limit one per person" and "may buy multiples as gifts." Can I buy myself some Deals of the Day as gifts to myself and use more than one?



No. If the fine print says this, you can only redeem one Deal. If you buy more than one, then you have to give them away as gifts to other people.



Do I need to use my Deal of the Day the same day that I buy it?



No. In fact, most Deals of the Day cannot begin to be used until the day after your purchase is completed. If you are ever able to use your Deal on the same day, it will be specified in the Deal’s fine print.



I bought a Deal of the Day; now how do I use it?



Once you're charged for your purchase, you'll receive an email with a link to log in to your account with UpstateTodayDeals.com so that you can print your Deal of the Day. Your Deal of the Day has redemption instructions right on it!

Coupon has no redeemable cash value. Change will be given in the form of a credit voucher good for a later return visit in the event that the entire coupon is not exhausted in the initial visit.



Can I buy a Deal of the Day as a gift for someone else?



Yes. We communicate with all the businesses that we work with that Deals of the Day can be gifted, so unless the fine print specifically states otherwise, gift away! To send a Deal of the Day as a gift, select the Give As A Gift button and follow the instructions to complete your checkout.



Wait, my name is on the Deal of the Day. Are you sure I can use this as a gift?



Yes!



Can I combine my Deal of the Day with other offers or specials?



No, not unless the Deal of the Day specifically states otherwise.



How much sales and use tax should be charged when a Deal of the Day is redeemed?



States and cities often have complicated sales and use tax laws that may be confusing to you. Factors such as where you live, where you redeem your Deal of the Day and for what goods or services you redeem it may affect how the Deal of the Day is treated for purposes of taxation. It is every merchant’s responsibility to collect and remit tax as required by applicable law.



Am I charged as soon as I join a Deal of the Day?



Yes and No. No, you can join for free and watch the deals go by and even receive text message and email updates for free. And yes, only when you purchase a deal will you be charged right away. The charge for your Deal of the Day will appear as payable to Edwards Printing on your PayPal account or credit card statement.



Do I have to sign up for email alerts in the popup and how can I get it to stop showing every time I visit the site?



You don't have to sign up for the emails, but they are a great way to know what new deals have been launched in your area so that you don't miss out on one you'd be really interested in. The new deals available in your area will be emailed out to you directly as soon as they are released. That way you won't miss on a deal at your favorite restaurant, gym, or salon.



If you would prefer not to receive the emails, simply click the "skip" or "x" in the top corner to close out that popup and get on to browsing the Daily Deals!



If your cookies are enabled and you have already signed up to receive emails, you won't see that email request each time you visit the site because you will still be logged in.



Can I return a Deal of the Day?



Due to the deeply discounted prices offered on each Deal, all Deal of the Day vouchers are final sale items and cannot be returned.



If I have questions about an item, who is the best person to ask?



For questions about products, you're probably best off going straight to the manufacturer - we stand behind every product we offer, but that doesn't mean we know how all of their parts fit together. You'll get the most knowledgeable answer from the supplier or business provider. As always, you can contact us if you have any issues with purchasing or using the Deal of the Day system.



How does Deal of the Day determine the product's offer value?



The value of each Deal may be based on a survey of other online sellers, the merchant’s own former price, or it may be a value suggested by the merchant. It is not necessarily representative of current prices of other online sellers or the prevailing retail price in every area.